Effective Date: 26/05/2025

Arrosoft Solutions (“Arrosoft”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Notice describes how we collect, use, disclose, and safeguard your information when you visit our website at www.arrosoft.com, access our services, or otherwise interact with us.

This Notice is intended to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant U.S. and international privacy laws.

1. Who We Are

Arrosoft Solutions is a technology solutions provider headquartered in New Jersey, USA, specializing in managed data protection, cybersecurity, and IT services. We work closely with partners and customers globally to deliver secure, scalable, and flexible IT outcomes.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, company, job title, phone number
• Account Information: Login credentials, portal access logs
• Device and Usage Data: IP address, browser type, device information, pages visited, duration of visit
• Marketing Preferences: Email opt-in status, download history, engagement data
• Other Voluntarily Submitted Data: Feedback, support inquiries, survey responses

3. How We Collect Your Data

We collect information:

• Directly from you: via web forms, email communication, event registrations, partner or customer portals
• Automatically: through cookies and similar tracking technologies (see Section 10)
• From third parties: such as service providers, analytics tools, and marketing platforms

4. Why We Collect Your Data

We use your information to:

• Respond to inquiries and provide requested services
• Grant access to our portals and partner resources
• Send relevant communications, product updates, or event invitations
• Improve website functionality and user experience
• Fulfill legal and regulatory obligations
• Support business operations and security

5. Legal Basis for Processing

We rely on the following legal grounds to collect and use personal data:

• Consent: Where you have provided explicit permission
• Contractual necessity: To fulfill our obligations to you
• Legitimate interest: For improving services, communications, and security
• Legal obligation: Where required by law or regulation

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers: Cloud hosting, CRM, analytics, communication tools
• Business partners: To coordinate service delivery or marketing (with consent)
• Regulators or legal authorities: When required to comply with legal obligations
• Affiliates or successors: In the context of a business reorganization or acquisition

All third parties are bound by confidentiality and data protection obligations.

7. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions. Where required, we implement appropriate safeguards such as Standard Contractual Clauses or ensure recipient organizations adhere to privacy frameworks.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access and request a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at contact@arrosoft.com.

10. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device to collect and remember information about your preferences, website activity, and session data.

Types of Cookies We Use:

• Essential cookies: Enable website functionality (e.g., login, navigation)
• Performance cookies: Help us understand website usage (e.g., Google Analytics)
• Functionality cookies: Remember your preferences
• Targeting/Marketing cookies: Used for retargeting ads and measuring campaign performance

Managing Cookies:

You can set your browser to refuse or delete cookies. Please note that disabling cookies may affect website functionality.

For detailed cookie settings, please review your browser help menu or visit:
https://www.allaboutcookies.org

11. Data Security

We use physical, technical, and administrative safeguards to protect your personal data, including:

• Encryption
• Access controls and authentication
• Regular vulnerability assessments
• Staff security training

While we strive to protect your data, no system can guarantee 100% security.

12. Children’s Privacy

Our services and website are intended for business use and are not directed at individuals under 18. We do not knowingly collect information from minors.

13. Updates to This Privacy Notice

We may update this Privacy Notice periodically. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your privacy rights, please contact us:

📧 Email: contact@arrosoft.com
🏢 Mail: Arrosoft Solutions, 530 Union Ave, Suite #1 Middlesex, NJ 08846, United States